Pharmacy Assistant

Online Pharmacy Assistant Training for Your Employees

In Penn Foster’s online Pharmacy Assistant Certificate Program, your employees will learn how to receive, record, and verify prescription orders to ensure that they are being filed correctly and in a timely manner. Learners will be able to provide efficient and effective support to pharmacists and pharmacy technicians by maintaining electronic patient information and performing administrative duties, including answering phones and maintaining and stocking supplies.

  • Prepares new and incumbent employees for roles in retail and hospital settings such as pharmacy assistant, pharmacy front-end assistant, and pharmacy clerk.
  • Includes wraparound learner support and access to instructors and coaches, ensuring your workers successfully progress through the training and excel on-the-job.
pharmacy employee assisting a customer.

What Your Learners Will Study

  1. How to provide excellent customer service to patients, keeping in mind patient confidentiality and HIPAA regulations.
  2. Maintaining electronic patient information and performing day-to-day administrative duties.
  3. Pharmacy billing and reimbursement procedures, including completing cash transactions and other duties.

Online Pharmacy Assistant Training Curriculum

Average completion time: 1-3 mo

Designed with job-readiness in mind, Penn Foster’s Pharmacy Assistant Training Program curriculum prepares workers to effectively handle the day-to-day duties of a pharmacy assistant in a retail or hospital setting. Online courses cover topics including:

  • Communication and customer service skills
  • Patient confidentiality and HIPAA
  • Computer and administrative skills
  • Pharmacy billing and reimbursement procedures

Show Full Curriculum

Our Partners

As the trusted training provider for leading employers, education providers, and job training organizations, Penn Foster designs and delivers digital and blended learning programs that attract, upskill, and retain workers in America's fastest-growing fields and professions. 
How it works

Our Proven Training Model

High-quality, online skills training for your employees

Online Delivery

  • Digital platform allows for studying any time, any where  
  • Content is available via computer, mobile device, or tablet  
  • 24/7 access to online resource library and knowledge base   

Engaging Content

  • Programs include simulations, videos, and virtual demos   
  • Varied learning methods help cement application of concepts 
  • Real-time feedback enables efficient mastery of material 

Robust Support

  • Self-service tools and unlimited multi-channel support 
  • Live and recorded webinars hosted by our faculty 
  • Access to peer-to-peer community of learners  

Real World Credentials

  • Training programs focus on today’s in-demand job skills  
  • Content developed by professional leaders in the field  
  • Courses align to industry certifications and accreditation 

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