IT Support Specialist

IT Support Specialist Training for Your Employees

IT support specialists are vital to almost every industry. Penn Foster's IT Support Specialist Training Program prepares learners to be effective IT professionals by building foundational hardware and software skills. Upskill your workforce, improve employee retention, and increase productivity by offering in-depth industry training. 

  • Prepares learners to sit for CompTIA  A+ certification exams, which is the industry standard for helpdesk technician and support roles.
  • Includes wraparound learner support and access to instructors and coaches, ensuring your learners or employees successfully progress through training.
Self Paced
IT technician using laptop in server room

Exam Preparation

Prepare your employees for the following certification exam:

  • CompTIA A+ certification

IT Support Specialist Training Curriculum

  • 5 courses
  • 48 continuing education units (CEUs)

Designed with job readiness in mind, our IT Support Specialist Career Diploma prepares learners to be effective members of your information technology department by building foundational software, hardware, and networking skills. Online courses include:

  • Workplace Skills for IT Support Specialists
  • Computing Hardware, Networking and Mobile Devices
  • Operating Systems and Computer Security
  • Network Protocols and Internetworking

Show Full Curriculum

Our Partners

As the trusted training provider for leading employers, education providers, and job training organizations, Penn Foster designs and delivers digital and blended learning programs that attract, upskill, and retain workers in America's fastest-growing fields and professions. 

How it works

Our Proven Training Model

High-quality, online skills training for your employees

Online Delivery

  • Digital platform allows for studying any time, anywhere  
  • Content is available via computer, mobile device, or tablet  
  • 24/7 access to online resource library and knowledge base   

Engaging Content

  • Programs include simulations, videos, and virtual demos   
  • Varied learning methods help cement application of concepts 
  • Real-time feedback enables efficient mastery of material 

Robust Support

  • Self-service tools and unlimited multi-channel support 
  • Live and recorded webinars hosted by our faculty 
  • Access to peer-to-peer community of learners  

Real World Credentials

  • Training programs focus on today’s in-demand job skills  
  • Content developed by professional leaders in the field  
  • Courses align to industry certifications and accreditation 

Contact us today

Interested in learning more about Penn Foster's education and training solutions?